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Terms of Sale
Terms of Sale
Placing an order with us:
Due to the nature of the merchandise, shipping time frame, and conditional exchange process for perfect preference on our merchandise, customer should allow a time frame of two to three months before the date of the event in which the merchandise will be used. If the time frame is urgently short, we are not responsible for this short time frame.
When customer order from our website, our order form will collect customer’s first and last name, shipping address, e-mail address, contact phone number, and credit card number with the corresponding expiration date (if the credit card option is chosen as a form of payment). Customer will not be able to adjust the order or the order form once the information in the order form has been submitted. However, we may adjust your order form if we received information from customer in other sources and if customer received notification regarding to the change of the order.
Customer information will be saved in our company record for efficiency purpose so that customer can have a smooth shopping experience with us. All the information submitted in the order will not be shared with any third-party companies.
Payment Policy:
For United States customers, we accept the following payment methods: PayPal Instant Payment, PayPal Electronic Check Payment, credit card or debit card (American Express, Discover, MasterCard, VISA), money order, cashier’s check. For orders that you want to pay by money order or cashier's check, please email us (go to Contact us page).
For other international customers, we only accept the following payment methods: postal money order in United States currency, PayPal Instant Payment, and PayPal Electronic Check Payment.
For other international customers, we only accept the following payment methods: postal money order in United States currency, PayPal Instant Payment, and PayPal Electronic Check Payment.
We do NOT accept the following payment methods for United States and international customers: personal check, and any gift card without corresponding billing address.
Out of Stock:
If there are items that are not in stock at the time they were ordered by customer, then customer will be notified within 3-7 business days after the date of the order by primarily e-mail correspondence. Contact by phone could be made upon request. However, due to the privacy of the customers, phone messages will not be left if the call is not responded.
If there are items that are not in stock at the time they were ordered by customer, then customer will be notified within 3-7 business days after the date of the order by primarily e-mail correspondence. Contact by phone could be made upon request. However, due to the privacy of the customers, phone messages will not be left if the call is not responded.
Under this situation, customer can either request for a new dress(es) of another style(s), color(s), or size(s) , or customer can request to cancel the order and issue a refund.
Also please note that under this situation, the shipment of the order may be processed around 48 business hours (two business days) after the receipt of the payment (excluding Saturday and Sunday). In this situation, we are not responsible for any requested expedite shipping methods for this delay.